Refund:
We make sure all refunds to all our customers are processed immediately once confirmed. If you haven't received your refund within 14 days, please check with your bank first, If you still haven't received your refund, please contact us from our social media accounts (Twitter, Facebook Messenger or email us at info@shebaeu.com)

Order Cancellation:
Yes! Orders can be cancelled if it's not shipped yet by email: info@shebaeu.com or contact our social media accounts and providing them with your order number and contact details.